Royce - Beautiful Wirefree Lingerie

Tel: +44(0)1295 265557
Email: sales@royce-lingerie.co.uk

We will happily refund any unsuitable or faulty items within 28 days of purchase. Unsuitable items must be returned in perfect condition, suitable for resale with swing tags attached and in the original packaging.
Postage on returns is payable by the customer as we do not operate a free returns service.
Please note that postage charges are direct costs and are therefore non-refundable, however if you wish to purchase an alternative we will not charge you additional postage on your new order.
If you wish to order a replacement item please call customer services to place your new order. They can then help you to establish the correct size/find a suitable alternative and send a replacement out to you.
We advise you to obtain a Proof of Posting Certificate when you return any goods to us.
Please allow 14 days for the money to be credited to your account.
Please note we can only accept returns that were purchased directly from us, not via third parties.
If you have requested to have pockets added to one of our non-pocketed styles you will not be able to return or exchange the item. We would suggest that you try the item first and then return it to us for pockets to be added once you are happy with the fit.

For details on delivery, privacy and cancellations, please see our terms & conditions page.

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